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Net Transmit & Receive Germany GmbH Altrottstrasse 31 69115 Heidelberg, Germany http://www.ntrglobal.com
Contact Ms Stephane Pecenka +49 6221 137090
Company logo of Net Transmit & Receive Germany GmbH
Net Transmit & Receive Germany GmbH

Schnell beim Kunden - auch ohne Flugzeug

Lufthansa Flight Training nutzt NTRsupport für technischen Support

(PresseBox) (Heidelberg, )
Um schnell und effizient arbeiten zu können, entschied sich die Lufthansa Flight Training GmbH für die Remote Support-Lösung NTRsupport von NTRglobal. Mit NTRsupport können die Support-Mitarbeiter von Lufthansa Flight Training weltweit und rund um die Uhr zeitnah auf technische Probleme reagieren.
Die Remote Support-Lösung ermöglicht den Service-Mitarbeitern, den Bildschirminhalt des betroffenen Computers zu sehen und aus der Ferne Aktionen auf dem zu wartenden Rechner durchzuführen. Dabei müssen sich die Lufthansa-Mitarbeiter nicht um ihre Privatsphäre sorgen: Nur mit ihrer ausdrücklichen Einverständniserklärung können die Support-Spezialisten von Lufthansa Flight Training den Bildschirm einsehen.
Innerhalb kürzester Zeit erhalten die betroffenen PC-Nutzer schnelle Unterstützung und
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The publisher indicated in each case (see company info by clicking on image/title or company info in the right-hand column) is solely responsible for the stories above, the event or job offer shown and for the image and audio material displayed. As a rule, the publisher is also the author of the texts and the attached image, audio and information material. The use of information published here is generally free of charge for personal information and editorial processing. Please clarify any copyright issues with the stated publisher before further use. In case of publication, please send a specimen copy to service@pressebox.de.