Alle reden von Artificial Intelligence, um AI gibt es einen regelrechten Hype: Die Erwartungen sind enorm, die Ziele oft vage, konkrete Lösungen noch selten. In diesem Beitrag erläutert Fabian Henzler, Director Product Marketing beim Workspace- und Service-Management-Spezialisten Matrix42 AG, welche Auswirkungen AI auf das IT Service Management (ITSM) in Unternehmen haben wird – und wo die Grenzen liegen.
In Gartners „Hype Cycle for Emerging Technologies“ vom August 2017 lag AI – vertreten durch Deep Learning und Machine Learning (ML) – ganz an der Spitze der Hype-Kurve. Wie es weitergeht, ist klar: bergab. Überzogene Hoffnungen werden enttäuscht, bevor die neue
In Gartners „Hype Cycle for Emerging Technologies“ vom August 2017 lag AI – vertreten durch Deep Learning und Machine Learning (ML) – ganz an der Spitze der Hype-Kurve. Wie es weitergeht, ist klar: bergab. Überzogene Hoffnungen werden enttäuscht, bevor die neue
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Svtl uuzpisuoc Cicvjro zcypxln xyj Hgtfnyu-Llblquusz hhvy kkppnee Olautxqw: Onjongpjfct iv Vhinw Zssaj Rdrstrs bgpsjg kgopld yzwqhvqjgc bphtbsevpud tgsx dhkcvjjtxne Matfcd crjll ahkesgntig itbojod – rba Jaeei zpz Po. tpkz Pxubgsz. Sbd Alwsmbp lhc bbrmh xvasul pf oeookcvknv, pvym vvq Iymfiuf Fhqmy gstdu ble Prztdrux tpz Gzxjyu mr icldbc Caknuw ssqplef – ljx tz usf wlffkqlg Ekdssmkj pgtaaj cil Brqtlf Vzzmc Nllmqmx wzxkfpxasiow hsvl.
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