Agilent Technologies Inc. (NYSE: A) today announced a new programme that guarantees a turnaround time of five business days for popular instruments covered by a serialised calibration contract. If the five-day commitment is not met, the customer receives their next calibration at no charge.
“Regularly scheduled calibration by the manufacturer is the best way for our customers to ensure ‘like-new’ performance of their equipment throughout its lifetime,” said Eric Senesi, vice president and general manager of Agilent’s Electronic Measurements Group service and support organisation. “Our turnaround-time guarantee enhances their confidence in measurement results with the assurance that key instruments will
“Regularly scheduled calibration by the manufacturer is the best way for our customers to ensure ‘like-new’ performance of their equipment throughout its lifetime,” said Eric Senesi, vice president and general manager of Agilent’s Electronic Measurements Group service and support organisation. “Our turnaround-time guarantee enhances their confidence in measurement results with the assurance that key instruments will
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