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XtraMind Technologies GmbH Campus D3 2 66123 Saarbrücken, Germany http://www.xtramind.de
XM
XtraMind Technologies GmbH

Management von E-Mails und Voice Commerce über ein System

(PresseBox) (, )
XtraMind Technologies und Clarity schließen Kooperationsvertrag zur Entwicklung von intelligenter Software für den Kundenservice

Saarbrücken / Bad Homburg, 05. März 2003 – Kunden nutzen vorwiegend E-Mails oder das Telefon bei Anfragen an ein Unternehmen. Durch die geschlossene Kooperation zwischen XtraMind Technologies und Clarity werden beide Möglichkeiten in einer ganzheitlichen Lösung integriert. So werden in der Kundenkommunikation die Vorteile der asynchronen Bearbeitung von E-Mails zukünftig auch für telefonische Anfragen gelten. Diese werden durch Clarity automatisch als geschriebene Dokumente in den Beantwortungsprozess eingeleitet und können mit Hilfe der intelligenten Bearbeitungsmodule von XtraMind verteilt und schneller beantwortet werden.

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The publisher indicated in each case (see company info by clicking on image/title or company info in the right-hand column) is solely responsible for the stories above, the event or job offer shown and for the image and audio material displayed. As a rule, the publisher is also the author of the texts and the attached image, audio and information material. The use of information published here is generally free of charge for personal information and editorial processing. Please clarify any copyright issues with the stated publisher before further use. In case of publication, please send a specimen copy to service@pressebox.de.