trans-o-flex automatically notifies recipients of incoming shipments

Notification by text message or e-mail - Special programming ensures that no disturbing texts are sent between 10 p.m. and 7 a.m.

(PresseBox) ( Weinheim, )
Customers that expect to receive a shipment from transoflex Schnell-Lieferdienst or transoflex ThermoMed, the specialist for actively temperaturecontrolled deliveries, are now offered a new service: an automatic notification by text message or email informing them that and when their goods will be delivered. This new service, called transoflex avis, is the result of a representative recipient survey carried out by the transoflex Logistics Group.

According to the survey, the majority of recipients prefer to be notified of the delivery of their shipments. Thanks to transoflex's internally developed new shipment control feature, it is now possible to put this request into practice.

"As the transoflex software is able to save and control individualised additional services for each shipment, it was possible to find a comfortable, secure and customerfriendly solution", says Kai Schmuck, Managing Director Sales & Marketing of the transoflex Group. In compliance with the German Data Protection Act, the new service ensures the protection of personal recipient data, such as mobile phone numbers or email addresses. In addition to this, it also helps to prevent that recipients be woken up in the middle of the night because their mobile phones notify an incoming text message. At the same time, this additional service is very easy to integrate in the customer's normal data transfer procedures. "In order to use transoflex avis, you just provide your mobile phone number or email address when you send us your data", explains Schmuck. The additional information is saved in the production data as an email or text message service. The programme then checks automatically, whether or not a service has been allocated to a specific shipment, and, if this is the case, also performs it. In order to ensure that nobody is disturbed by an incoming text message during the night, a time frame from 10 p.m. to 7 a.m. has been set, during which no text will be sent. Schmuck: "As we have organised transoflex avis as an additional service in the programme, the specific email address or mobile phone number - although it can be clearly allocated to the corresponding shipment data - cannot be traced back and is not shown in the shipment information."
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