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SIV.AG Konrad-Zuse-Str. 1 18184 Roggentin, Germany http://www.siv.de
Contact Mr Steffen Lewerenz +49 381 25244101
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Greenpeace Energy eG verbindet kVASy mit CRM-Branchenlösung EVI der CURSOR Software AG

Effektives Vertriebs-, Kunden- und Informationsmanagement durch standardisierte Web Services

(PresseBox) (Roggentin, )
Die SIV.AG hat gemeinsam mit ihrem Kunden, der Energiegenossenschaft Greenpeace Energy eG, die CRM-Branchenlösung EVI der CURSOR Software AG an ihre ERP-Lösung kVASy angebunden. Die praxisbewährte CRM-Software ist bereits bei über 70 Unternehmen der Energiewirtschaft im Einsatz und bietet eine optimale Prozessunterstützung im Tagesgeschäft – vom Angebots- und Vertragsmanagement über Kundenservice und Beschwerdemanagement bis hin zur rechtskonformen Abbildung aller gesetzlichen Anforderungen.

Über standardisierte Web Services wurde kVASy mit dem externen CRM-System EVI verknüpft. Die Anbindung war von Greenpeace Energy gewünscht, da das Kundencenter der Greenpeace Energy eG bereits seit 10 Jahren auf EVI baut und unter anderem die Flexibilität von
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