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SIKOM Software GmbH Bergstraße 96 69121 Heidelberg, Germany http://www.sikom.de
Contact Sikom Software GmbH +49 6221 137880
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SIKOM Software GmbH

Sikom präsentierte auf CCW neue Module für Callcenter-Komplettlösung

AgentOne®ContactCenter integriert Videochat und Workflowmanagement

(PresseBox) (Heidelberg, )
Die konsequente Erweiterung seiner Callcenter-Komplettlösung AgentOne®ContactCenter stand im Mittelpunkt der Neuerungen, die Sikom Software auf der diesjährigen CCW in Berlin vorstellte. Am Stand A10/B7 in Halle 4 präsentierte das Unternehmen aus Heidelberg vom 23. bis 26.02.2016 neue Module und Erweiterungen der bewährten Software AgentOne® ContactCenter.

Am 24. Februar emfing Sikom zahlreiche Messebesucher zum Sikom-Kundenforum. Hier demonstrierte das Unternehmen einem ausgewählten Teilnehmerkreis Neuentwicklungen von Sikom und gab einen Ausblick auf weitere Schritte. Außerdem erwartete die Besucher ein Fachvortrag von Frau Marion Steiner zum Thema „Datensicherheit in der Cloud“.

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The publisher indicated in each case (see company info by clicking on image/title or company info in the right-hand column) is solely responsible for the stories above, the event or job offer shown and for the image and audio material displayed. As a rule, the publisher is also the author of the texts and the attached image, audio and information material. The use of information published here is generally free of charge for personal information and editorial processing. Please clarify any copyright issues with the stated publisher before further use. In case of publication, please send a specimen copy to service@pressebox.de.