After the ((OTRS)) Community Edition was discontinued at the end of 2020, a fully compatible successor system, Znuny LTS, appeared immediately. Znuny received broad support from the OTTER Alliance, a group of well-known service companies that has since provided comprehensive services for Znuny. As a result, Znuny has been very well received in the market. And now a long-standing dream of the community has come true: Znuny 7 has been released and presents itself with a multitude of new features and a completely redesigned, modern user interface! And with Znuny LTS 6.5 a new version with Long Term Support is
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