THUS Selects Managed Service from Nortel
UK Network Operator Improves Service Quality With Managed Value-Based Routing Solution
THUS specializes in providing voice, data and Internet services for corporate and small to medium-sized enterprise (SME) customers under the THUS and Demon brands.
Nortel has implemented for THUS a customized software suite for managing the cost and quality of its international wholesale voice traffic.
The Nortel EMEA Network Management Centre is also helping THUS to choose the most cost-effective routing plan by providing daily reports that analyze the latest rate plans from international carriers. These reports identify the most cost-effective routing alternatives for providing THUS with the best quality routes.
"The benefit of identifying the most high-quality service for our customers is self evident, but the cost of building this capability into the network is not always feasible," said Phil Male, chief operating officer, THUS plc. "Nortel offered an alternative that made economic sense for us - a managed services solution that delivers all the benefits without much of the upfront cost."
"By implementing value-based routing as a managed service, THUS has helped to make business simpler for its customers," said Urban Hofstrom, vice president, EMEA Global Services, Nortel.
THUS also uses other Nortel solutions in its network, including softswitch technology for converged voice, data and VoIP services; a Metro Ethernet solution that supports THUS in providing fast, simple Ethernet services for business customers; and optical transport for local, metro and wide area networks.
Nortel´s Global Services portfolio offers a full range of network application, implementation, management and support services for end-to-end multi-vendor, multi-technology networks.
Nortel provides network managed services for more than 100 enterprises, carriers, service providers and cable operators worldwide through specialists at network management centres in Europe, Asia and North America. These centers maintain 24/7 management vigilance, monitoring customer networks for potential problems before they happen and taking the necessary corrective actions to maintain operational integrity. They also monitor and update network defenses to maintain security against viruses, hackers and other threats.
About THUS plc
THUS plc provides communications solutions to business customers throughout the UK under the THUS and Demon brands. In an industry punctuated by inexperience THUS can draw upon a knowledge base established over more than a decade in the delivery of data, telecoms and Internet services. Delivering both standard and bespoke solutions, THUS addresses customers´ existing business needs and works hand in hand with customers to develop new business opportunities. The Company´s record in the creation of innovative new services is complemented by an award winning focus on quality and full certification under the ISO9001:2000 standard. THUS is listed on the London Stock Exchange. For further information visit www.thus.net(2) and www.demon.net.(2)
Nortel is a recognized leader in delivering communications capabilities that make the promise of Business Made Simple a reality for our customers. Our next-generation technologies, for both service provider and enterprise networks, support multimedia and business-critical applications. Nortel´s technologies are designed to help eliminate today´s barriers to efficiency, speed and performance by simplifying networks and connecting people to the information they need, when they need it. Nortel does business in more than 150 countries around the world. For more information, visit Nortel on the Web at www.nortel.com. For the latest Nortel news, visit www.nortel.com/news.
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