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Story Box-ID: 87312

GAB - Gesellschaft zur Anwendungsberatung für die Datenverarbeitung mbH Pankofen-Hauptstr. 13 94447 Plattling, Germany https://www.gab-net.com
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GAB - Gesellschaft zur Anwendungsberatung für die Datenverarbeitung mbH

Servicekonzept MMM

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GAB hat im Rahmen mehrerer Einführungen der mobilen Instandhaltungslösung MMM (Mobile Maintenance Management) gemeinsam mit seinen Kunden ein neues integriertes Servicekonzept entwickelt. Das MMM bietet eine einfache und schlanke Möglichkeit, die Instandhaltungsabwicklung mit SAP PM zu vereinfachen und die Systemverwendung mittels mobiler Endgeräte (PDA) näher an den Menschen heran zu bringen.

Um hier auch über die Einführungsphase hinaus eine hohe Qualität und den maximalen Nutzen für den Kunden sicherzustellen, wurde auf Basis des CPC-Modells (Close-Project-Collaboration) ein Servicekonzept entwickelt. Dieses berücksichtigt sowohl technisch/systemisch den Service und Support und integriert diesen in die Strukturen (Organisation und Prozesse wie bspw. zentrale IT, Helpdesk
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The publisher indicated in each case (see company info by clicking on image/title or company info in the right-hand column) is solely responsible for the stories above, the event or job offer shown and for the image and audio material displayed. As a rule, the publisher is also the author of the texts and the attached image, audio and information material. The use of information published here is generally free of charge for personal information and editorial processing. Please clarify any copyright issues with the stated publisher before further use. In case of publication, please send a specimen copy to service@pressebox.de.