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Cisco Systems GmbH

Cisco-Studie: Immer mehr Kunden wollen mobile und virtuelle Bank-Services

(PresseBox) (München, )
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- Übergreifender Zugang zu realen und virtuellen Vertriebskanälen gefordert
- Kunden in Deutschland besonders aufgeschlossen gegenüber mobilen Finanz-Dienstleistungen
- Cisco Remote Expert for Retail Banking Smart Solution ermöglicht HD-Videokonferenzen in Banken
Immer mehr Kunden in Deutschland wünschen sich von Banken mobile und virtuelle Dienstleistungen. Dies hat die internationale Studie Cisco IBSG Omnichannel Banking ermittelt. Die Services sollen übergreifend über virtuelle und reale Vertriebskanäle verfügbar sein. Die Kunden in Deutschland zeigten sich dabei besonders aufgeschlossen für Mobile Banking.

Entsprechend diesem Trend zum Omnichannel Banking hat Cisco die Cisco Remote Expert for Retail Banking Smart Solution angekündigt. Diese ermöglicht über High-Definition Video
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