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BSI Business Systems Integration AG Täfernweg 1 5405 Baden, Switzerland http://www.bsi-software.com
Contact Ms Catherine B. Crowden +41 56 484 16 24

Nie mehr inkompetente Call Center-Mitarbeiter

BSI CRM kombiniert 360° Kundensicht mit Workflow Management

(PresseBox) (Baden/München, )
BSI Business Systems Integration AG (BSI) stellt eine neue Contact Center-Erweiterung für BSI CRM vor. Die Lösung der Schweizer Software-Experten schleust mithilfe eines neuen Process Wizards, Kundenanfragen als "Geschäftsvorfälle" durch alle beteiligten Unternehmensbereiche. Zusätzlich wurden die CTI-Integration und die MS Outlook-Synchronisation optimiert. Um die tägliche Arbeit zu erleichtern, bietet BSI CRM viele neue Funktionen wie den Datenexport in MS-Excel-Pivot-Tabellen.

BSI CRM ist ein professionelles, skalierbares Customer Relationship Management-System, mit großem Funktionsspektrum. Die Benutzeroberfläche, über ein patentiertes GUI, ist so intuitiv verständlich, dass Benutzer nach einem halben Tag Training produktiv arbeiten können. BSI CRM deckt die drei Hauptbereiche von CRM ab:
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The publisher indicated in each case (see company info by clicking on image/title or company info in the right-hand column) is solely responsible for the stories above, the event or job offer shown and for the image and audio material displayed. As a rule, the publisher is also the author of the texts and the attached image, audio and information material. The use of information published here is generally free of charge for personal information and editorial processing. Please clarify any copyright issues with the stated publisher before further use. In case of publication, please send a specimen copy to service@pressebox.de.