Agilent Offers Five-Day Turnaround Guarantee for Calibration on Major Instrument Products

Commitment to “On Time or Next Calibration is Free” Provides Customers with Greater Availability of Key Instruments

(PresseBox) ( PALO ALTO, Calif.,, )
Agilent Technologies Inc. (NYSE: A) today announced a new programme that guarantees a turnaround time of five business days for popular instruments covered by a serialised calibration contract. If the five-day commitment is not met, the customer receives their next calibration at no charge.

“Regularly scheduled calibration by the manufacturer is the best way for our customers to ensure ‘like-new’ performance of their equipment throughout its lifetime,” said Eric Senesi, vice president and general manager of Agilent’s Electronic Measurements Group service and support organisation. “Our turnaround-time guarantee enhances their confidence in measurement results with the assurance that key instruments will have high availability for their intended use.”

Eligible instruments include a wide range of digital multimeters, universal sources, counters, oscilloscopes, signal sources, power meters, spectrum analysers and network analysers. A complete list of specific models, participating local service centres and regional availability, which may vary in some areas, is at www.agilent.com/find/caltat_guarantee.

Agilent will track the five-day period automatically, starting on the day it receives the instrument, and ending when the unit is shipped back to the customer. If the turnaround time exceeds five days, the customer will receive an automatic one-interval extension of their contract (typically 12 months), providing one free calibration.
The publisher indicated in each case is solely responsible for the press releases above, the event or job offer displayed, and the image and sound material used (see company info when clicking on image/message title or company info right column). As a rule, the publisher is also the author of the press releases and the attached image, sound and information material.
The use of information published here for personal information and editorial processing is generally free of charge. Please clarify any copyright issues with the stated publisher before further use. In the event of publication, please send a specimen copy to service@pressebox.de.