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BE-terna GmbH Grabenweg 3a 6020 Innsbruck, Austria http://www.be-terna.com
Contact Mr Adrian Günther +49 34297 648220
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Miles & More GmbH: Perfect spot landing with BE-POS

(PresseBox) (Leipzig, )
In the course of an ERP update, Miles & More GmbH was looking for a checkout solution for its Lufthansa WorldShop stores that would meet the highest demands. Among other things, the focus was on an interface to Microsoft Dynamics NAV. After intensive and careful research of the market, they found BE-POS, the highly flexible POS software from BE-terna.

"Miles & More" is Europe's leading frequent flyer and award programme. The programme is operated by Miles & More GmbH, based in Frankfurt am Main, a wholly owned subsidiary of Deutsche Lufthansa AG. More than 25 years of experience and the cooperation with more than 300 international partners within and outside of aviation make the company an expert for individual customer approach and loyalty.

Why BE-POS?

The decision in favour of BE-POS was made in particular due to the following features:
  • Fully integrated in Microsoft Dynamics NAV
  • Certified by Microsoft
  • Great flexibility in adapting to POS processes and design
  • References from other POS projects
  • Campaign module with discounts, rebates and coupons
  • Mixed payment (miles / cash / card)
  • Offline capability
Clearance for take-off

The objective was to connect nine Lufthansa WorldShops to the ERP system. The IT department of Miles & More GmbH, which redefined the workflows and optimised existing processes with the support of PROTAKT, approached BE-terna with an enquiry in August 2018. After several days of workshops, the implementation strategy and the requirements for the system were finally decided in December 2018.

A challenge was not only the realignment of the sales, but also the integration of the collected award miles into the POS system. The participants of the programme were to have the opportunity to use the entire range of the award world of miles at any time when shopping, to collect and redeem miles - quickly and easily.

The first cash register rolls onto the runway

In July 2019, the time had come - after a short implementation phase, the first cash register was able to roll onto the runway in Frankfurt. "The direct and uncomplicated contact with BE-terna, as well as the constant exchange and the joint solution finding at eye level, are what make the project and its further development so successful for us", says Filip Kozikowski, project manager at Miles & More GmbH.

The newly introduced BE-POS checkout solution represents another successful milestone for the company in the redesign of the Lufthansa WorldShops. The goal is to make "Miles & More" even more attractive and easier to use and thus to offer participants a shopping experience of a special kind.

BE-terna GmbH

BE-terna zählt zu den führenden europäischen Anbietern von ERP-, BI-, CRM- und HRM-Lösungen und bietet Full-Service rund um die Themenbereiche Business Software und Geschäftsprozess-Management. Zu den Kunden von BE-terna zählen international tätige Konzerne ebenso wie innovative mittelständische Unternehmen, die sich durch moderne Business Software-Lösungen strategische Wettbewerbsvorteile sichern wollen. Das hochmotivierte Team von 920 Beratungs-, Entwicklungs- und IT-Experten an 25 Standorten in Deutschland, Österreich, Schweiz, Slowenien, Serbien, Kroatien, Schweden, Dänemark und den Niederlanden betreut aktuell über 1.650 Kunden - größtenteils in internationalen Projekten. Mit einem umfangreichen Produkt- und Dienstleistungsportfolio sowie einem breitgefächerten branchenspezifischen Know-how bietet BE-terna passgenaue Lösungen für die Fokusbranchen Fertigung, Fashion, Handel, Prozessindustrie, Energiewirtschaft und für Dienstleistungsunternehmen. BE-terna ist ein Gold Cloud Business Application, Gold ERP, Gold Application Development, Gold Data Analytics, Gold Cloud Platform Microsoft Partner und zweimaliges Mitglied des angesehenen und elitären Clubs der weltweit leistungsstärksten Microsoft-Partner - dem Inner Circle.

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The publisher indicated in each case (see company info by clicking on image/title or company info in the right-hand column) is solely responsible for the stories above, the event or job offer shown and for the image and audio material displayed. As a rule, the publisher is also the author of the texts and the attached image, audio and information material. The use of information published here is generally free of charge for personal information and editorial processing. Please clarify any copyright issues with the stated publisher before further use. In case of publication, please send a specimen copy to service@pressebox.de.