The German company STOCK - B.I.G. GmbH that has been catering for the construction industry for over 40 years with rental, maintenance and sales of machines, parts and tools, is running a very successful 24hr specialised online shop platform for the surveying sector.
Online Shop Manager Birgit Oldenburg says: "Customer care is particularly important for us in the online shop business. Our prices, product range, shop design and concept are very convincing and appealing. What radically distinguishes us from any other online shop is the personal client contact through conversations and consultation over the telephone. Shopping has to be an enjoyable and fun experience. Our team is always available to answer questions, give recommendations and solid product advice. www.vermessung-ok.de offers an unbeatable, reliable, fully comprehensive surveying industry online product platform."
Thanks to its enthusiastic, experienced and qualified staff, the www.vermessung-ok.de online shop rapidly fledged into a very successful branch business of Stock - B.I.G. GmbH following its launch in March 2007. A successful internet presentation combined with a carefully selected product range of highly specialised top quality products like the distance meter Leica DISTO D2 und DISTO D8, the Hydromette Compact B, the hand-held laser meter Leica Disto D3, the rotational laser HV 101 Spectra 600640 and the intersecting lines laser Stabila LAX 200 converts most visitors into clients and "repeat offenders". In a personal conversation, team members will also assist with procuring desired products that cannot be found in the shop offer.
This online shop is spelling Personal Service and Commitment to Fulfilling Clients' Wishes with capital letters. "Particularly when there is an urgent requirement we are as fast and reliable as the emergency services" says Ms. Oldenburg. "It is particularly rewarding to have leeway when dealing with clients" she added.