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X [iks] Institut für Kommunikation und ServiceDesign Schulenbrooksweg 74 21029 Hamburg, Germany http://www.DieServiceForscher.de
Contact Ms Judith Blau +49 40 35627467
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X [iks] Institut für Kommunikation und ServiceDesign

Service, in ständiger Veränderung – Neue Seminare zur kundengerechten Serviceentwicklung

(PresseBox) (Hamburg, )
Veränderungen im Service sind für Unternehmen aus mehreren Gründen unerläßlich, insbesondere in einer dynamischen und wettbewerbsorientierten Geschäftswelt.

Kundenbedürfnisse und -erwartungen entwickeln sich ständig weiter. Unternehmen müssen ihren Service anpassen, um den steigenden Ansprüchen gerecht zu werden und Kundenloyalität zu stärken.

Neue Technologien bieten zudem Möglichkeiten, den Service effizienter, schneller und kundenfreundlicher zu gestalten. Unternehmen, die diese Chancen nicht nutzen, riskieren, den Anschluß zu verlieren.

In gesättigten Märkten kann ein innovativer und exzellenter Service ein entscheidendes Alleinstellungsmerkmal sein. Veränderungen helfen, sich vom Wettbewerb abzuheben.

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The publisher indicated in each case (see company info by clicking on image/title or company info in the right-hand column) is solely responsible for the stories above, the event or job offer shown and for the image and audio material displayed. As a rule, the publisher is also the author of the texts and the attached image, audio and information material. The use of information published here is generally free of charge for personal information and editorial processing. Please clarify any copyright issues with the stated publisher before further use. In case of publication, please send a specimen copy to service@pressebox.de.