First USU Customers Use ChatGPT Solution for Customer Service
2023-08-17 1:57 PM, Software, USU Digital Consulting GmbH
Fewer tickets, minimized editorial, maintenance, and service efforts, and more satisfied customers: the benefits of targeted use of ChatGPT in customer service are...
2023-07-06 10:22 AM, Software, USU Digital Consulting GmbH
The Quadrant Knowledge Solutions SPARK Matrix™ provides competitive analysis & ranking of the leading Enterprise Service Management vendors. USU, with its comprehensive...
USU customer Türk Telekom wins IDC Award for best software license management project
2023-06-19 1:22 PM, Software, USU Digital Consulting GmbH
At this year’s IDC Türkiye CIO Summit in Sapanca near Instanbul, Türk Telekom won the IDC Award in the IT Cost Efficiency category. The award was given for the Group-wide...
USU remains on dynamic growth path
2023-05-25 10:34 AM, Finance / Balance Sheets, USU Digital Consulting GmbH
Sales growth of 12.6% to EUR 33.3 million International sales up 13.1% to EUR 7.1 million SaaS sales up 21.5% to EUR 4.0 million EBITDA grows by 10.2% to EUR 3.8 million Orders...
USU among Top 4 Providers in Gartner’s “Voice of the Customer” Report
2023-05-03 3:11 PM, Software, USU Digital Consulting GmbH
Based on the results of the latest “Voice of the Customer of IT Service Management Platforms” report, Gartner Peer Insights rates USU as a “strong performer” with...