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dtms GmbH

dtms ist einer der führenden Anbieter von Contact-Center-Lösungen und Customer Intelligence-Technologien im deutschsprachigen Raum. Das Portfolio reicht dabei von Servicerufnummern aus über 100 Ländern, über Plattformen zur Steuerung der telefonischen Erreichbarkeit von Unternehmen, bis hin zum Einsatz von künstlicher Intelligenz zur automatisierten Beantwortung von Kundenanfragen. Besonders die cloudbasierten ACD-, IVR-, Multichannel- und KI-Lösungen machen dtms zum Innovationsführer im Bereich intelligenter und effizienter Kundeninteraktion.

Die dtms GmbH mit Sitz in Mainz ist ein Unternehmen der net group Beteiligungen, einer Holding von führenden Spezialisten für Kommunikations- und Transaktionsdienstleistungen in Deutschland. Die Holding beschäftigt rund 260 Mitarbeiter an Standorten in Flensburg, Berlin, Mainz, Bonn und Hamburg.
50-99
1998
Telecommunications
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The publisher indicated in each case (see company info by clicking on image/title or company info in the right-hand column) is solely responsible for the stories above, the event or job offer shown and for the image and audio material displayed. As a rule, the publisher is also the author of the texts and the attached image, audio and information material. The use of information published here is generally free of charge for personal information and editorial processing. Please clarify any copyright issues with the stated publisher before further use. In case of publication, please send a specimen copy to service@pressebox.de.