VoiceObjects, Inc., the leading provider of adaptive self-service phone portals, today announced the availability of VoiceObjects 7.2, the latest version of the company´s award-winning phone application server software suite. VoiceObjects 7.2 contains new features and capabilities, including VoiceObjects Media Mixer, a dynamic video rendering engine. VoiceObjects Server and VoiceObjects Analyzer, two major components of VoiceObjects 7.2, now include the ability to track and analyze the completion of business tasks by phone self-service users. In addition, the company announced support for the Cognos 8 Business Intelligence platform.
"In order to deliver excellent customer service, it is vital that organizations strategically
"In order to deliver excellent customer service, it is vital that organizations strategically
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