SAP Momentum Continues With Soaring Growth in Q1

New Cloud Bookings Accelerate, Up 49% / Stellar Software Revenue, Up 13% / Strong Operating Cash Flow, Up 16%

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Business Highlights

Financial Highlights

First Quarter 2017

SAP’s rapid cloud expansion continued in the first quarter. New cloud bookings1 surged 49% (44% at constant currencies) in the first quarter and reached €215 million. IFRS cloud subscriptions and support revenue grew 34% year-over-year to €905 million. Non-IFRS cloud subscriptions and support revenue grew 34% year-over-year (30% at constant currencies) to €906 million. IFRS software revenue grew 13% year-over-year to €691 million. New cloud and software license order entry2 grew by more than 30% year-over-year in the first quarter. IFRS cloud and software revenue was €4.33 billion, an increase of 12% (9% non-IFRS at constant currencies). Total cloud subscriptions & support revenue and software support revenue was 69% of total revenue.

IFRS operating profit was down 17% to €673 million. Non-IFRS operating profit grew 8% to €1.20 billion (2% at constant currencies). IFRS earnings per share decreased 9% to €0.43. Non-IFRS earnings per share increased 15% to €0.73. The IFRS operating profit and EPS were primarily impacted by an increase in share-based compensation expenses, which increased due to the strong development of SAP’s share price and an increase in employee participation. Nearly 65% of SAP employees have participated in SAP’s most recent stock program OWN SAP.

Operating cash flow was €2.87 billion, an increase of 16% year-over-year. Free cash flow increased 12% year-over-year to €2.58 billion. As a result, the company continues to deleverage its balance sheet ending the quarter with net debt of €460 million, an improvement of €2.8 billion year over year.


With S/4HANA customers can massively simplify their IT landscape, run live and reinvent their business model for the digital economy across both cloud and on-premise deployments. S/4HANA adoption grew to more than 5,800 customers. In the first quarter approximately 400 additional customers signed up of which almost 50% were net new SAP customers. Innogy selected S/4HANA in the first quarter. S/4HANA Cloud brings next generation intelligent ERP to the cloud with speed and ease of deployment. Citrix and iColor chose the S/4HANA Cloud edition in the first quarter.

SAP Cloud Platform

SAP Cloud Platform is a platform as a service (PaaS) designed to help customers become digital enterprises. It offers a broad set of services to build new fast-paced applications and extensions for existing applications as well as to integrate across on-premise and cloud landscapes. SAP Cloud Platform is instrumental in empowering enterprises to create new Internet of Things (IoT), machine learning and Big Data solutions by intelligently connecting processes with people, things and businesses. C&J Energy Services, a leading provider of oil and gas services selected SAP Cloud Platform to help build digital field ticketing applications, that allows rig supervisors to accurately capture job information and synchronize to the back-end SAP S/4HANA Finance system.

Human Capital Management

With SuccessFactors and Fieldglass, SAP delivers total workforce management across both permanent and contingent labor, localized for more than 80 countries and more than 40 languages. Top industry analysts recently gave SAP SuccessFactors the highest rankings in Cloud HCM for Core HR and Talent Management for global organizations with more than 5,000 workers as well as for mid-market European-headquartered enterprises. SuccessFactors Employee Central, which is the core of our HCM offering, had close to 1,700 customers at the end of the first quarter. Companies like Dolce & Gabbana selected SAP’s workforce management solutions in the first quarter.

Customer Engagement and Commerce

SAP’s next generation customer engagement solutions enable businesses to manage their front office across the entire spectrum from marketing to sales to services – seamlessly and in real-time. Businesses get a single view of their customer – be it social, retail or e-commerce. SAP’s CEC solutions serve both B2C and B2B across a wide range of industries, including retail, telco, financial services, manufacturing and the public sector. Top industry analysts recently named SAP Hybris a leader for B2C and B2B Digital Commerce and Multichannel Marketing Campaign Management. SAP’s CEC solutions once again achieved strong double-digit cloud subscriptions and support revenue growth as well as double-digit growth in software revenue.

Business Networks

Each of SAP's business network solutions provide a rich, open, global platform that connect a large ecosystem of customers, suppliers, partners and developers delivering ever expanding content and innovation. On the Ariba Network, more than 2.7 million companies in over 180 countries collaborate and trade more than $900 billion in goods and services annually. Concur helps more than 47 million end users effortlessly process travel and expenses. With SAP Fieldglass customers manage over 3.3 million contingent workers in approximately 140 countries. Cloud subscriptions and support revenue in the SAP Business Network segment was up 24% in the first quarter.

Regional Revenue Performance in the First Quarter 2017

In the EMEA region, cloud and software revenue increased 10% (IFRS). Cloud subscriptions and support revenue grew 43% (IFRS) with an especially strong quarter in Germany, France and Italy. SAP had triple-digit software revenue growth in South Africa and the Netherlands.

The Company had a strong performance in the Americas region with cloud and software revenue growing by 12% (IFRS). Cloud subscriptions and support revenue was up 27% (IFRS), driven by a strong performance in Canada and Mexico with high double-digit growth. In North America, SAP had double-digit growth in software revenue. In Latin America Brazil was a highlight with strong software revenue growth amidst a difficult macroeconomic environment.

In the APJ region SAP also had an exceptional performance in both cloud subscription and software revenue. Cloud and software revenue was up 21% (IFRS), with cloud subscriptions and support revenue growing by 65% (IFRS). Japan and India were highlights in the quarter with strong results in both cloud subscriptions and software revenue. SAP also had strong double-digit software revenue growth in Greater China3 and South Korea.

Business Outlook 2017

The Company reiterates the following 2017 outlook:

– Based on the continued strong momentum in SAP’s cloud business the Company expects full year 2017 non-IFRS cloud subscriptions and support revenue to be in a range of €3.8 billion to €4.0 billion at constant currencies (2016: €2.99 billion). The upper end of this range represents a growth rate of 34% at constant currencies.

– The Company expects full year 2017 non-IFRS cloud & software revenue to increase by 6% to 8% at constant currencies (2016: €18.43 billion).

– The Company expects full year 2017 non-IFRS total revenue in a range of €23.2 billion to €23.6 billion at constant currencies (2016: €22.07 billion).

– The Company expects full-year 2017 non-IFRS operating profit to be in a range of €6.8 billion to €7.0 billion at constant currencies (2016: €6.63 billion).

While the Company's full-year 2017 business outlook is at constant currencies, actual currency reported figures are expected to continue to be impacted by exchange rate fluctuations. If exchange rates remain at the March 2017 average level for the rest of the year, the Company expects its non-IFRS cloud and software revenue growth rate as well as its non-IFRS operating profit growth rate to experience a currency benefit in a range of 2 to 5 percentage points for the second quarter 2017. For the full year 2017, we expect to have a benefit in a range of 1 to 4 percentage points.

Additional Information

Changes to the SAP Executive Board

The Supervisory Board of SAP SE has decided to expand the responsibilities of the Executive Board members Robert Enslin and Bernd Leukert as of May 1, 2017. Robert Enslin will lead the new Cloud Business Group. Furthermore, the Supervisory Board has named Adaire Fox-Martin and Jennifer Morgan to the Executive Board. They will be co-presidents of Global Customer Operations and oversee all SAP regions.

Steve Singh, the Executive Board member responsible for Business Networks and Applications, will leave SAP SE on April 30, 2017.

The aforementioned changes to SAP’s Executive Board will also change SAP’s segment reporting from the second quarter of 2017 onwards. SAP has already started the process of redefining its management reporting under the changed Executive Board structure, which the segment reporting will follow.

General Remarks about this Quarterly Statement and the SAP Integrated Report

Since Q1 2016, we issue a quarterly statement for each of the four fiscal quarters. Additionally, we issue a half year report and a full year integrated report. SAP’s 2016 Integrated Report, and 2016 Annual Report on Form 20-F were published on February 28, 2017, and are available for download at

For a more detailed description of all of SAP’s non-IFRS measures and their limitations as well as our constant currency and free cash flow figures see Explanation of Non-IFRS Measures online.


SAP senior management will host a financial analyst conference call at 2:00 PM (CET) / 1:00 PM (GMT) / 8:00 AM (Eastern) / 5:00 AM (Pacific). The call will be webcast live on the Company’s website at and will be available for replay. Supplementary financial information pertaining to the first quarter results can be found at

1 New cloud bookings is the total of all orders received in a given period the revenue from which is expected to be classified as cloud subscription and support revenue and that result from purchases by new customers and from incremental purchases by existing customers. Consequently, orders to renew existing contracts are not included in this metric. The order amount must be committed. Consequently, due to their pay-per-use nature, business network transaction fees which do not include a committed minimum consumption are not reflected in the bookings metric (e.g. SAP Ariba and SAP Fieldglass transaction-based fees). Amounts included in the measures are generally annualized (annualized contract value ACV).

2 New cloud and software license order entry is the total of new cloud order entry and software license order entry. The new cloud order entry metric is identical to the new cloud bookings metric defined above except that it considers the total contract value (TCV) of the orders where the new cloud bookings metric considers the orders’ annualized contract value (ACV). Software license order entry is the total of all orders received in a given period the revenue from which is expected to be classified as software license revenue. The support services commonly sold with the software licenses are not included in the software license order entry metric.
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