Rostrvm Solutions, a leading UK call centre software developer, has further enhanced its call centre software so that it can be used in a hosted pay-for-use environment. Opal, the B2B division of Carphone Warehouse, is the first company to deploy the software to offer a hosted dialler service, which enables call centres to run outbound campaigns from any location that has a phone, PC and good internet access.
The Opal hosted dialler was announced at Call Centre Expo, held at the National Exhibition Centre in September. The service brings numerous tangible benefits to call centres, from greater efficiency, time
The Opal hosted dialler was announced at Call Centre Expo, held at the National Exhibition Centre in September. The service brings numerous tangible benefits to call centres, from greater efficiency, time
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