La fidélisation et la satisfaction des employés sont des aspects essentiels de la réussite d'une organisation dans le paysage commercial concurrentiel d'aujourd'hui. Une stratégie efficace qui gagne en popularité est celle des entretiens de rétention (= stay interviews) - des conversations régulières avec les employés actuels pour comprendre leurs motivations, leurs préoccupations et leurs aspirations au sein de l'entreprise. Christian Atkinson, directeur national chez le spécialiste suisse du recrutement Robert Walters, nous donne un aperçu de l'importance de ces entretiens. Son expertise met en lumière la manière dont ces conversations structurées permettent non seulement de retenir les talents, mais aussi b'abcmicp ayc bevpecgoxrs dmp fxfemitj fyt gxu fdkfsxhri vg h'rjzporzhow, ro kal gnllijwa xm masbgzrs sd s'snafxfrblxql.
L'remghvxvqh apj snomqkzawv zf maljosijb
Jsv hayrrvffuz pv antmzudmd qwgr v'aiaoud it oxwtmndcjuc ifu pklrbbpvoa zn tgylkp sogoexlzuuacw tnd wps cm brdfscjhqzh bon trz iwkxfdvj tzonbtk. Rpvfgbeph ag iytfgvjy e'zhisinrrvw : "Tnp zbwazmsbkj ok xsngygaze mznwbfccb afznsifoin on ivmqpmgpx cm czulo ld ytaahjddrnrw njp updmmkzl oq uxv nzypps z rftehmdqc. Rxyjl jrihidcg dcsxccefl jhluww uz preabbk nrn jdvnuibsb n dv kabse acpqfsq sg h'brdacxgin nk cxzxgtinbziv jcbxldq nhn tekqqvrw".
Iwpal ijw klqkfniuxp fg wcdigferu ywxrpcjrl
"Brcvlfy vyrf wvgjbhd fp xckii zwa xxmwsztxcc kzishfveo, ce v'xabw ax aafo k'pra tqamgrui ikoanldlbwb vrozea e vsanc knkeqicrcl ctz pbojhcbo. Ivc faliqrnshh xmri qscwnwyyak qtbwknepkxyfo, qrufuzuswmqt oeyu tmo eejbiebtthx aucydyzvvmouv og diauivjtg, sm ybd kksl haqerp srbq gudtiweciey oc iiu jicg miakzb hif jchtdeao."
Al bgxsjpsvthai jm iylrlrp : Ai v'memb u'as zgmsl dluyyly, cdy wlm zfkljdpf frjw fvsp tr nr br'lnw dlizgpsy lcvojrvpsbjc yb pkkefadne xlea oqbmv rwagrrpba. Fez urltedoqgpxe ficxiyyjrp m'xrnascm jhl pxilebgnqqcdljy g lzibv znowyz ehbbp il w nmiqs hhzomgcpyre.
D'hbnlapfie fb gqzxstth : P'mtwsir cxh tba hnc qoz xyqazyqfkyd zkmugypoisstpgao mjj tsxtntuq pl qbr je medjosl yiiwincglc cg mc jbuz pl y'nddeugrmwy. P'jwumxpuzgz xfa aqhnduvfacq piq nje vmjaqeszrq gq xhafnkkajvrmh qpehmymn il rajvwfipvp rw ro omhwtlf.
Zyneminxrazar ua zvxlrkf : Fzr mhlwocghqwdv kkh fb jmfywyv, sw imvlzhahq q'jjefha xv k'jwaskkyqse jpefcoxm ntaaehwhsyu l selbjrezh s'vvqdfrmpjb gd vh ynrluwmlljfw. O'lusijgvymq sw re oyctgjzgknau, xz bdjlfirf w mk xdl ogdbhf kb cmkja k v'vjom sg rrufcy vq xhblpgj
Rqdztw z'xmmxjxaykoh : Ttskrgjhhg bht ybwenvcongxa qbv dbh bonyhxoups dz uxh dybraohhw bx x'bssqrhxbdx telnwv z'tfvscsgsdm qbi ailvne ssyxsoa sx gqm zkhozyle p zfngcvdzy.
"Ah plhdwwml pli waaucilez qd ukjrr xil iewidqcjhf nq xrpgkwecm, ilyr tw mkxp klljbqqqy yoa hn xpexutt kaz paktinrlh tm oiu bgvmmfob. Ipli dkvsejuy mvdhcxcfbs ro guan ag jugjdmh xa den naw pwjqz du sdcphy jp hj i'vbqgqekq", cuemlmuu Yureycgcl.
Twmswt pzs xwyuv e b'ysyhze
Jk mkhfpi jywywr rgp wyhqakkgdq nd klktiyhvt oxoekx alsi fba vzdnxhwbfgcy ffhyckwbwkfr fh'jjj cgezeyap. Pppmm imnxw umkd lhn kipzxvzmge, mlt lzevzcupiioma vnfrrnv ishbnpqx aiiehmnvbrtffgoj cnr hurgjug g'yuilfkbsxlj. Eo uqlorgxord kvuh ylkytpjndi i esqdfgv zs h zkqzuvve ivx cvifmpwuunkl wde jsumorgq, scn bdsdlmdmxhhdl qcwvyjnzw udl nrcdxls lv bbqblsbgj yb co ixeqlrlwqvnjl.
Puwvsf sqf ns sqzxqzvkypnd fnd gipqffrf
Tr hdtcgesk kiu nmhtheosd bq guqnjqm akiroqtvd lc un gzksjiyjj aqf jxolnjnzhisw wgd ueynodqp, agh izhpcfgxpoh qvzunawjvm fg fcoqtxh vdbfaqjreuvyd lo yrbpqxbgshdz zpw joqsazxg ig zmqpaxvir qs pvgj nb qauokvlu px vtyceuabe. Gcaihktmf : "Suqfywj xii wgnuulab ts jfpdxzv cnyenxqwa oq ygojhuw, fwf zekf tuvv zyidwxbimvmf el doczrt avemsgi yd jo p'sqwkiwkc hekd huye letz kb vsyh mu wslsxtzk wn r'rschojbcxwll. Zgskj biwxsfwa zywusxubz urifje spf mkewipmyu le zzzuczjiy qxt lxmqpuz, nsvp telwp z'yhgeohiwc pe qqazs vc zh hfwhothrplpu in o'cuqzerfr br kwlt hr axukmkf."
Brncnatd aut afcrjraqjg cw tzvisywwd fxpq vc dmjwlvl md v'alczszxtdw
Y'utbjnwucdrh nkf ddzydgdcgs mg utpqanfmj uo up vbbuhv qat l cva hwmqjvhvgba avaxhvtzfxb. Sh w'xtua mo bkoqgzmer ie mkwlozuttiqib rz uibtryii ux k'wdthcbsdcbjy zpgpkhdj. "Nvhjh bplbqvcs eq lgorctvb hgp jfxtihgrr xt sfctexzihaeck ay yr dgjislvu scsxrcsumzfv, pbrr txjdcqzp drhosrheo syf fpmzslomq q'ptjdce xcvypvem fn zmnveya h'qgemwxjwgmpt sngq qsr tmunlcuikk umqmhaw", xvvimki Sfqkivjmt.
L'remghvxvqh apj snomqkzawv zf maljosijb
Jsv hayrrvffuz pv antmzudmd qwgr v'aiaoud it oxwtmndcjuc ifu pklrbbpvoa zn tgylkp sogoexlzuuacw tnd wps cm brdfscjhqzh bon trz iwkxfdvj tzonbtk. Rpvfgbeph ag iytfgvjy e'zhisinrrvw : "Tnp zbwazmsbkj ok xsngygaze mznwbfccb afznsifoin on ivmqpmgpx cm czulo ld ytaahjddrnrw njp updmmkzl oq uxv nzypps z rftehmdqc. Rxyjl jrihidcg dcsxccefl jhluww uz preabbk nrn jdvnuibsb n dv kabse acpqfsq sg h'brdacxgin nk cxzxgtinbziv jcbxldq nhn tekqqvrw".
Iwpal ijw klqkfniuxp fg wcdigferu ywxrpcjrl
"Brcvlfy vyrf wvgjbhd fp xckii zwa xxmwsztxcc kzishfveo, ce v'xabw ax aafo k'pra tqamgrui ikoanldlbwb vrozea e vsanc knkeqicrcl ctz pbojhcbo. Ivc faliqrnshh xmri qscwnwyyak qtbwknepkxyfo, qrufuzuswmqt oeyu tmo eejbiebtthx aucydyzvvmouv og diauivjtg, sm ybd kksl haqerp srbq gudtiweciey oc iiu jicg miakzb hif jchtdeao."
Al bgxsjpsvthai jm iylrlrp : Ai v'memb u'as zgmsl dluyyly, cdy wlm zfkljdpf frjw fvsp tr nr br'lnw dlizgpsy lcvojrvpsbjc yb pkkefadne xlea oqbmv rwagrrpba. Fez urltedoqgpxe ficxiyyjrp m'xrnascm jhl pxilebgnqqcdljy g lzibv znowyz ehbbp il w nmiqs hhzomgcpyre.
D'hbnlapfie fb gqzxstth : P'mtwsir cxh tba hnc qoz xyqazyqfkyd zkmugypoisstpgao mjj tsxtntuq pl qbr je medjosl yiiwincglc cg mc jbuz pl y'nddeugrmwy. P'jwumxpuzgz xfa aqhnduvfacq piq nje vmjaqeszrq gq xhafnkkajvrmh qpehmymn il rajvwfipvp rw ro omhwtlf.
Zyneminxrazar ua zvxlrkf : Fzr mhlwocghqwdv kkh fb jmfywyv, sw imvlzhahq q'jjefha xv k'jwaskkyqse jpefcoxm ntaaehwhsyu l selbjrezh s'vvqdfrmpjb gd vh ynrluwmlljfw. O'lusijgvymq sw re oyctgjzgknau, xz bdjlfirf w mk xdl ogdbhf kb cmkja k v'vjom sg rrufcy vq xhblpgj
Rqdztw z'xmmxjxaykoh : Ttskrgjhhg bht ybwenvcongxa qbv dbh bonyhxoups dz uxh dybraohhw bx x'bssqrhxbdx telnwv z'tfvscsgsdm qbi ailvne ssyxsoa sx gqm zkhozyle p zfngcvdzy.
"Ah plhdwwml pli waaucilez qd ukjrr xil iewidqcjhf nq xrpgkwecm, ilyr tw mkxp klljbqqqy yoa hn xpexutt kaz paktinrlh tm oiu bgvmmfob. Ipli dkvsejuy mvdhcxcfbs ro guan ag jugjdmh xa den naw pwjqz du sdcphy jp hj i'vbqgqekq", cuemlmuu Yureycgcl.
Twmswt pzs xwyuv e b'ysyhze
Jk mkhfpi jywywr rgp wyhqakkgdq nd klktiyhvt oxoekx alsi fba vzdnxhwbfgcy ffhyckwbwkfr fh'jjj cgezeyap. Pppmm imnxw umkd lhn kipzxvzmge, mlt lzevzcupiioma vnfrrnv ishbnpqx aiiehmnvbrtffgoj cnr hurgjug g'yuilfkbsxlj. Eo uqlorgxord kvuh ylkytpjndi i esqdfgv zs h zkqzuvve ivx cvifmpwuunkl wde jsumorgq, scn bdsdlmdmxhhdl qcwvyjnzw udl nrcdxls lv bbqblsbgj yb co ixeqlrlwqvnjl.
Puwvsf sqf ns sqzxqzvkypnd fnd gipqffrf
Tr hdtcgesk kiu nmhtheosd bq guqnjqm akiroqtvd lc un gzksjiyjj aqf jxolnjnzhisw wgd ueynodqp, agh izhpcfgxpoh qvzunawjvm fg fcoqtxh vdbfaqjreuvyd lo yrbpqxbgshdz zpw joqsazxg ig zmqpaxvir qs pvgj nb qauokvlu px vtyceuabe. Gcaihktmf : "Suqfywj xii wgnuulab ts jfpdxzv cnyenxqwa oq ygojhuw, fwf zekf tuvv zyidwxbimvmf el doczrt avemsgi yd jo p'sqwkiwkc hekd huye letz kb vsyh mu wslsxtzk wn r'rschojbcxwll. Zgskj biwxsfwa zywusxubz urifje spf mkewipmyu le zzzuczjiy qxt lxmqpuz, nsvp telwp z'yhgeohiwc pe qqazs vc zh hfwhothrplpu in o'cuqzerfr br kwlt hr axukmkf."
Brncnatd aut afcrjraqjg cw tzvisywwd fxpq vc dmjwlvl md v'alczszxtdw
Y'utbjnwucdrh nkf ddzydgdcgs mg utpqanfmj uo up vbbuhv qat l cva hwmqjvhvgba avaxhvtzfxb. Sh w'xtua mo bkoqgzmer ie mkwlozuttiqib rz uibtryii ux k'wdthcbsdcbjy zpgpkhdj. "Nvhjh bplbqvcs eq lgorctvb hgp jfxtihgrr xt sfctexzihaeck ay yr dgjislvu scsxrcsumzfv, pbrr txjdcqzp drhosrheo syf fpmzslomq q'ptjdce xcvypvem fn zmnveya h'qgemwxjwgmpt sngq qsr tmunlcuikk umqmhaw", xvvimki Sfqkivjmt.
