Mit der Einführung von RightNow CX for Facebook dehnt RightNow (NASDAQ: RNOW) die branchenweit leistungsstärkste Customer Experience Suite auf Facebook aus. RightNow CX, die Customer Experience Suite, gewährleistet eine einzigartige Unterstützung integrierter Interaktionen im Web, in sozialen Plattformen und im Contact Center - ganz gleich, auf welchem Weg Verbraucher mit Unternehmen kommunizieren und interagieren. Mit der vorgestellten Lösung sind Unternehmen in der Lage, ihren Kunden und Fans über das weltweite soziale Netzwerk von Facebook außergewöhnliche und nahtlos integrierte Kundenserviceerlebnisse zu bieten.
Die Entscheidung darüber, wo, wann und wie Interaktion zwischen Unternehmen und Verbrauchern erfolgen soll, liegt längst nicht mehr in
Die Entscheidung darüber, wo, wann und wie Interaktion zwischen Unternehmen und Verbrauchern erfolgen soll, liegt längst nicht mehr in
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