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pidas Hochbordstrasse 40 8600 Dübendorf, Switzerland http://www.pidas.com
Contact Ms Andrea Colaci +41 44 388 98 68
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Erfolgreiche Organisationsentwicklung durch Verbesserung der Servicequalität

PIDAS präsentiert beim Customer Care Day in Wien Praxisbeispiele und neues Customer Care Concept

(PresseBox) (Wien, )
Welche positiven Veränderungen Organisationen durch eine nachhaltige Verbesserung des Kundenservice auslösen können, ist ein zentrales Thema auf dem diesjährigen Customer Care Day. Die PIDAS Österreich GmbH lädt dazu am 24. April zahlreiche Experten zum gemeinsamen Gedankenaustausch in die Spanische Hofreitschule. Die Veranstaltung steht dabei unter dem Motto "Kundenservice 2.0 - von effizienten Supportprozessen bis zum One-Stop-Shop in Service-Organisationen". Anhand von Praxisbeispielen erläutern externe Referenten, wie sie in ihrem Unternehmen den Kundenservice optimiert und damit die gesamte Organisation positiv verändert haben. Außerdem stellt PIDAS das das neue Customer Care Concept 2.0 vor.

"Die Spanische Hofreitschule ist als Veranstaltungsort geradezu perfekt, denn
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