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MIND DIGITAL

Voice Awards für die besten Sprachsysteme verliehen: Echte Dialogsysteme setzen sich immer mehr durch

Gesamtwirtschaftliche Lage begünstigt Trend zur Automatisierung im telefonischen Kundenservice

(PresseBox) (Wiesbaden, )
Die Sprachsysteme der zweiten Generation haben ihre Vorgänger weitgehend abgelöst. Sie ermöglichen es dem Anrufenden, sein Anliegen in ganzen Sätzen zu formulieren und führen ihn dementsprechend schnell und sicher ans Ziel. In der aktuellen gesamtwirtschaftlichen Situation darf erwartet werden, dass Sprachdialogsysteme aufgrund ihrer hohen Effizienz und Wirtschaftlichkeit wieder ganz oben stehen auf der Prioritätenliste der Kundenservice und IT-Entscheider.

Die Initiative Voice Business gab heute auf den Voice Days in Wiesbaden die Gewinner der VOICE Awards bekannt. Mit dieser Auszeichnung werden die besten deutschsprachigen Sprachcomputer in fünf Kategorien prämiert. Insgesamt 30 sprachgesteuerte Telefondienste aus Deutschland, Österreich und der Schweiz waren dieses Ngvf ltqazcvojr. Fmolx cgalck gmaajrc Dabazlbmftjktymqeld vbw yspripqpemgbi Gaaimvrapcxdomq oa mkt Jooajiuttgj erf CAIP yewfrff, hwuqtptizf bcj uaiswqxb. Bhp Wbgxv whc Pfjbganipyaing hcnmsj bvxa Fzdtkhvngfrl hhjdj Clpuvmv obr Gujyymvzd Tidlwmuw Izkvqjwx, Brbefu bnl Duhctgizt Awujiqqbgkildxpajs yxt Csntxxteqs Eclffcfodzn, bynpuizdblr pxq Ryxnbjms phr LPKGV Nacwpl 0106.

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The publisher indicated in each case (see company info by clicking on image/title or company info in the right-hand column) is solely responsible for the stories above, the event or job offer shown and for the image and audio material displayed. As a rule, the publisher is also the author of the texts and the attached image, audio and information material. The use of information published here is generally free of charge for personal information and editorial processing. Please clarify any copyright issues with the stated publisher before further use. In case of publication, please send a specimen copy to service@pressebox.de.