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Medienbüro Sohn Ettighoffer Straße 26a 53123 Bonn, Germany http://www.sohn.de
Contact Mr Gunnar Sohn +49 228 6204474
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Medienbüro Sohn

Call Center World: Sprachcomputer sollen Prozesse automatisieren und nicht Menschen

Hofkammerrat Kempelen und der humanitäre Ansatz der Maschinen-Sprache

(PresseBox) (Berlin, )
www.ne-na.de - Wird über Sprachautomatisierung debattiert, fallen sicherlich jedem Konsumenten sofort eine Reihe nerviger Hotline-Ansagetexte ein, die den Blutdruck in Wallung bringen. Trefflich auf die Spitze getrieben im Werbefilm von Yello Strom http://www.youtube.com/watch?v=uBugc4oMDZ4 am Obststand mit dem roboterhaften Verkäufer und seinem Ansagetext: "Interessieren Sie sich für unsere Bananen, sagen Sie 'Bananen'......" Dem Stand der Forschung und dem Ansinnen der Wissenschaftler werden die endlos kolportierten Negativbeispiele nicht gerecht. Schon im 18. Jahrhundert war der Hofkammerrat Wolfgang von Kempelen http://de.wikipedia.org/wiki/Wolfgang_von_Kempelen unter Maria Theresia und Joseph II. davon beseelt, eine Sprechmaschine zu erfinden, die dem Menschen nützt: Der aufklärerisch gesinnte Beamte konstruierte einen
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