Das Cloud-Computing verändert die Unternehmenslandschaft von heute immer weiter. IT-Administratoren erwarten daher flexible Verwaltungslösungen, die ihnen ermöglichen, die Supportfunktionen nach ihren Vorstellungen zu definieren und dann für Endbenutzer bereitzustellen. Um dieser wachsenden Nachfrage zu entsprechen, hat LANDesk Software, ein weltweit führender Anbieter von Lösungen für Systems Lifecycle Management, Endpunktsicherheit und IT-Servicemanagement, heute LANDesk® Service Desk as a Service angekündigt. LANDesk Service Desk as a Service kann wie jede andere typische cloudgestützte Lösung eingesetzt werden, wobei der Zugriff auf alle Daten und Services remote über das Internet erfolgt. Es ist aber auch ein kombinierter Ansatz möglich, bei dem Services, Integrationspunkte und
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