Gegenüber der herkömmlichen Beschreibung von Waren mittels Texten und Bildern kann das Einkaufserlebnis "Internet" mit einer Produktpräsentation via Video deutlich intensiviert werden. Studien belegen, dass durch den Einsatz von Produktvideos neben einer Steigerung der Servicequalität auch die Conversion Rate erhöht werden kann. Laut einer Verbraucherumfrage des E-Commerce-Dienstleisters Digital Media Center sind Produktvideos für circa 45 Prozent der deutschen Internetnutzer sogar ein notwendiger Bestandteil eines Online-Shops. Der Online-Ratgeber "Website-Gestaltung" des Netzwerks Elektronischer Geschäftsverkehr (NEG) zeigt auf, dass mehr als 20 Prozent der KMU diesen Vorteil für sich erkannt haben und Videos auf ihrer Website einbinden.
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