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Gartner UK Ltd

Gartner Says Digital Business Requires Organisations to Rethink How They Respond to Change

Analysts to Discuss Digital Technologies at Gartner Business Process Management Summit 2015, 18-19 March, in London

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Digital business success will require organisations to take bold actions, including inventing new business models and changing the way they function, according to Gartner, Inc. Gartner predicts that, by 2017, 70 per cent of successful digital business models will rely on deliberately unstable processes designed to shift with customers' needs.

"Many organisations are either beginning, or in the midst of, digital business transformation initiatives," said Julie Short, research director at Gartner. "We expect that only 30 per cent of these efforts will succeed. To be part of that 30 per cent, business and IT leaders must be ready and willing
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