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Freshworks GmbH Neue Grünstraße 17 10179 Berlin, Germany http://www.freshworks.com
Contact Mr Patrick Richardt +49 89 99388747
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Freshworks GmbH

Wie Unternehmen KI-Agenten erfolgreich integrieren

Autor: Simon Hayward, General Manager und VP of Sales, International bei Freshworks

(PresseBox) (Berlin, )
Im vergangenen Jahr traten KI-Agenten erstmals als eigenständiges Konzept in Erscheinung. 2026 könnte das Jahr werden, in dem Unternehmen autonome Systeme fest im Arbeitsalltag verankern. Erste Großunternehmen wie Ford und ServiceNow haben KI-Agenten bereits systematisch eingeführt und in bestehende Strukturen integriert.

Auch in Deutschland gewinnt das Thema an Dynamik. Ob sie als digitale Mitarbeitende bezeichnet oder als hochentwickelte Werkzeuge verstanden werden: KI-Agenten haben sich bereits einen festen Platz in der modernen Arbeitswelt gesichert. Studien zeigen, dass viele Unternehmen den Einsatz von KI-Agenten planen oder bereits Pilotprojekte gestartet haben, um Geschäftsprozesse zu automatisieren, Servicefunktionen zu unterstützen oder interne Abläufe effizienter zu
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The publisher indicated in each case (see company info by clicking on image/title or company info in the right-hand column) is solely responsible for the stories above, the event or job offer shown and for the image and audio material displayed. As a rule, the publisher is also the author of the texts and the attached image, audio and information material. The use of information published here is generally free of charge for personal information and editorial processing. Please clarify any copyright issues with the stated publisher before further use. In case of publication, please send a specimen copy to service@pressebox.de.