„Ab 2022 läuft das hier alles digital.“ Ist das ein Satz, den man sich von einem Behörden-Vertreter heute nur schwer vorstellen kann? Vielleicht im Moment noch nicht, aber, aber die Verordnung mit dem sperrigen Namen “Gesetz zur Verbesserung des Onlinezugangs zu Verwaltungsleistungen”, kurz Onlinezugangsgesetz OZG, kann da helfen. Geht es nach den Forschern von IBM und fortiss, dem unabhängigen Landesforschungsinstitut des Freistaats Bayern für softwareintensive Systeme, ist das aber noch nicht alles: Sie arbeiten gemeinsam schon an einer Lösung für proaktive Verwaltung, mit der die Prozesse nicht nur digital, sondern sogar proaktiv angestoßen werden. Jetzt wird es richtig spannend, oder?
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