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serVonic IXI-Call für Lotus Notes - CTI für computer-gestütztes Call Management

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Olching, 8. April 2002: Die CTI Computer Telephony Integration Lösung IXI-Call von serVonic ist ab sofort auch für Lotus Notes User verfügbar.
IXI-Call bietet dem Benutzer computer-gestütztes Call Management integriert in Lotus Notes. Der Benutzer kann direkt von seinem PC aus Rufe aufbauen, entweder direkt aus den Notes Adressdaten heraus mit Hilfe eines Telefon-Buttons, oder aus Anwendungen (z.B. WordPro) heraus mittels Hotkey-Wahl. Bei eingehenden Anrufen wird der Anrufer identifiziert, der entsprechende Notes-Datenbank Eintrag wird angezeigt. Der Angerufene sieht die Historie des Anrufers und kann sich weitere Notizen machen. Alle Anrufe werden in einem Telefon-Journal protokolliert. Der Benutzer kann direkt aus
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Xus. 05603/8973-9
Apr: 10516/9133-70
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