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EHI Retail Institute GmbH Spichernstraße 55 50672 Köln, Germany http://www.ehi.org
Contact Mr Marco Atzberger +49 221 5799332
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EHI Retail Institute GmbH

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EHI-Studie zu Versand- und Retourenmanagement im E-Commerce

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Nach langen Wachstumsphasen für den Onlinehandel sind die jetzigen Prognosen alles andere als rosig. Onlinehändler müssen ihre Prozesse und Kostenstrukturen unter die Lupe nehmen und wenn nötig optimieren. Zur EHI-Studie „Versand- und Retourenmanagement im E-Commerce 2023“ analysiert Marco Atzberger, Mitglied der Geschäftsleitung im EHI, neben Strategien zur Vermeidung von Rücksendungen auch die Versandoptionen und deren Kosten. „Der reibungslose Ablauf von Versand und Lieferung und eine effiziente Abwicklung der Retouren gehören zu den Kernanforderungen von Onlinehändlern. Schnelle Lieferzeiten, konkrete Lieferzeitfenster sowie eine kluge Kostenstrategie können entscheidende Stellschrauben im Wettbewerb sein“, erklärt Atzberger.

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The publisher indicated in each case (see company info by clicking on image/title or company info in the right-hand column) is solely responsible for the stories above, the event or job offer shown and for the image and audio material displayed. As a rule, the publisher is also the author of the texts and the attached image, audio and information material. The use of information published here is generally free of charge for personal information and editorial processing. Please clarify any copyright issues with the stated publisher before further use. In case of publication, please send a specimen copy to service@pressebox.de.