Self-Checkout-Systeme haben sich in Deutschland in den letzten zwei Jahren mehr als verdoppelt. In über 11.000 Geschäften hat die Kundschaft die Möglichkeit, den Scan- und Bezahlvorgang selbst in die Hand zu nehmen – oft sogar mit verschiedenen Optionen. „Das eigene Scannen der Artikel an der Kasse oder mobil am Regal sehen Händler als zusätzlichen Kundenservice, weil es Wartezeiten verkürzt oder lästiges Umpacken an der Kasse vermeidet. Insbesondere der Personalmangel hat die Verbreitung solcher Systeme beschleunigt“, erklärt Frank Horst, Leiter der EHI-Initiative Self-Checkout und Experte für Inventurdifferenzen beim EHI.
Mehr Self-Checkout als Self-Scanning
In 11.120 Geschäften kann die Kundschaft selbst
Mehr Self-Checkout als Self-Scanning
In 11.120 Geschäften kann die Kundschaft selbst
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