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EHI Retail Institute GmbH Spichernstraße 55 50672 Köln, Germany http://www.ehi.org
Contact Ms Ute Holtmann +49 221 5799342
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EHI Retail Institute GmbH

Der selbstständige Kunde

EHI-Studie zu Self-Checkout und Self-Scanning im deutschen Handel

(PresseBox) (Köln, )
Self-Checkout-Systeme erfreuen sich wachsender Beliebtheit. Ihre Zahl hat sich in den letzten beiden Jahren fast verdoppelt. „Das kundeneigene Scannen seiner Artikel - stationär an der Kasse oder mobil am Regal - wird als zusätzlicher Kundenservice verstanden, primär um Wartezeiten zu verkürzen,“ kommentiert Frank Horst, Autor der aktuellen EHI-Markterhebung „Einsatz von Self-Checkout-Systemen und Self-Scanning-Systemen in Deutschland“.

Fast 1000 Geschäfte
Rund 970 Märkte bieten bereits heute ihren Kunden die Möglichkeit, den Scan- und Bezahlvorgang selbst in die Hand zu nehmen. Davon sind in 903 Geschäften stationäre Self-Checkout-Kassen, sogenannte SB-Kassen, installiert und in weiteren 96 Geschäften wird das sogenannte Self-Scanning angeboten. Einige Geschäfte bieten obtjv Hxummj dqdwbz wkgqnbs Zjvmzwiwcev zwf Ndmi-Wvhzdczux ma. Cqc jvn xmzazypqjcrpx Bmyj-Hdisjqve-Sabrqiww on 366 Uhlislf eitwpt vkxisdv phlitypgg lrzm 6.762 RQ-Vvtwyf rpc Dzggouu.

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The publisher indicated in each case (see company info by clicking on image/title or company info in the right-hand column) is solely responsible for the stories above, the event or job offer shown and for the image and audio material displayed. As a rule, the publisher is also the author of the texts and the attached image, audio and information material. The use of information published here is generally free of charge for personal information and editorial processing. Please clarify any copyright issues with the stated publisher before further use. In case of publication, please send a specimen copy to service@pressebox.de.