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Fitness-Check analysiert Stärken und Schwächen in der CRM-Organisation

Umfangreiche Praxishilfe der ec4u expert consulting ag / Systematische Stärke-/Schwächeanalyse hilft den Handlungsbedarf aufzudecken

(PresseBox) (Karlsruhe, )
Der CRM-Spezialist ec4u expert consulting ag hat einen kostenlosen Fitness-Check für die Organisation des Kundenmanagements herausgegeben. Mit Hilfe dieses Leitfadens lässt sich systematisch die aktuelle Leistungssituation ermitteln und ein unternehmensindividuelles Stärke-/Schwächeprofil erarbeiten. Dafür bietet die Praxishilfe einerseits Benchmark-Informationen zum Reifegrad von CRM in den Unternehmen, andererseits werden ausführlich typische Schwächen in der CRM-Praxis beschrieben. Zudem werden in dem 11-seitigen Leitfaden die Kostentreiber von CRM-Systemen genauer unter die Lupe genommen. Ergänzend dazu beinhaltet sie einen ausführlichen Selfcheck mit 30 Fragen, anhand derer das Unternehmen seine technischen Verhältnisse und Prozesse ausführlich hinterfragen sowie den konkreten Handlungsbedarf ermitteln kann.

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The publisher indicated in each case (see company info by clicking on image/title or company info in the right-hand column) is solely responsible for the stories above, the event or job offer shown and for the image and audio material displayed. As a rule, the publisher is also the author of the texts and the attached image, audio and information material. The use of information published here is generally free of charge for personal information and editorial processing. Please clarify any copyright issues with the stated publisher before further use. In case of publication, please send a specimen copy to service@pressebox.de.