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Call Center Verband Deutschland e. V. (CCV) Axel-Springer-Straße 54A 10117 Berlin, Germany http://www.call-center-forum.de
Contact Jens Fuderholz +49 911 97791616
Company logo of Call Center Verband Deutschland e. V. (CCV)
Call Center Verband Deutschland e. V. (CCV)

Call Center erfolgreich betreiben

(PresseBox) (Saalfeld, )
Wie wird ein Call Center effizient betrieben? Welche Möglichkeiten der Personalbeschaffung gibt es? Wie lässt sich die richtige Software für ein Call Center finden? Antworten auf diese Fragen gibt der im Hirschenverlag in Fürth erschienene Ratgeber "Call Center erfolgreich betreiben". Auf 90 Seiten werden sämtliche Informationen für den erfolgreichen Betrieb eines Call Centers dargestellt.

13 ausgewiesene Experten der Call Center-Branche liefern Anregungen für die strategische Ausrichtung eines Call Centers und geben praxisnahe Tipps zur Betreibung von Call Centern. Nach einem Vorwort vom Vorsitzenden des Call Center Forum Deutschland e.V. Manfred Stockmann, wird umfassend über Problemlösungen und neue Technologien für Call
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The publisher indicated in each case (see company info by clicking on image/title or company info in the right-hand column) is solely responsible for the stories above, the event or job offer shown and for the image and audio material displayed. As a rule, the publisher is also the author of the texts and the attached image, audio and information material. The use of information published here is generally free of charge for personal information and editorial processing. Please clarify any copyright issues with the stated publisher before further use. In case of publication, please send a specimen copy to service@pressebox.de.