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Call Center Verband Deutschland e. V. (CCV) Axel-Springer-Straße 54A 10117 Berlin, Germany http://www.call-center-forum.de
Contact Jens Fuderholz +49 911 97791616
Company logo of Call Center Verband Deutschland e. V. (CCV)
Call Center Verband Deutschland e. V. (CCV)

Call Center Branche trifft sich in Halle/Saale

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Der Branchenverband Call Center Forum Deutschland e.V. (CCF) lädt zum diesjährigen Frühjahrstreffen am 10. und 11. April nach Halle/Saale ein. Die Kongressveranstaltung steht unter dem Thema "Die Zukunft des telefonischen Kundenkontaktes". Zwei Tage lang wird den Teilnehmers in kleinen Workshops rund um das Thema Kundenkontakt die Möglichkeit geboten, sich von Kampagnenmanagement über Blueprint bis hin zu Average Handling Time über diverse Themen zu informieren und auszutauschen.Festlicher Höhepunkt des Treffens ist die Abendveranstaltung am 10.April im Enchilada.

Wie baue ich Leistungsblockaden im Inbound ab? Wie kann ich Prozesse und Kundenbeteiligung planen und verbessern? Wie meistere ich kritische Situationen im Kampagnenmanagement? Und
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The publisher indicated in each case (see company info by clicking on image/title or company info in the right-hand column) is solely responsible for the stories above, the event or job offer shown and for the image and audio material displayed. As a rule, the publisher is also the author of the texts and the attached image, audio and information material. The use of information published here is generally free of charge for personal information and editorial processing. Please clarify any copyright issues with the stated publisher before further use. In case of publication, please send a specimen copy to service@pressebox.de.