BSI Business Systems Integration AG verbucht einen weiteren Kundengewinn in Deutschland. Die KarstadtQuelle Versicherungen gehören zur ERGO Versicherungsgruppe und damit zu Munich Re, einem der weltweit führenden Rückversicherer und Risikoträger. BSI installiert für KarstadtQuelle Versicherungen ein komplett neu gestaltetes Kundebeziehungspflegewerkzeug auf Basis von BSI CRM, von dem das Contact-Center, der Verkauf sowie das Backoffice profitieren werden. Neben einer Rundumsicht auf das Kundendossier und einer lückenlosen Prozessunterstützung realisiert BSI bis Ende 2010 auch eine Integration der Kanäle Telefon, E-Mail und Brief sowie eine Reihe von Schnittstellen zu den bestehenden Umsystemen.
Die 1996 gegründete BSI Business Systems Integration AG bietet mit
Die 1996 gegründete BSI Business Systems Integration AG bietet mit
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