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Braun-PR

Amcat und Aculab liefern das Contact Center der Zukunft

Beide Unternehmen arbeiten gemeinsam an der Entwicklung eines neuen Models für IP Contact Center

(PresseBox) (Köln, )
Amcat, ein weltweit führender Anbieter für Kontaktcenterlösungen, arbeitet mit Aculab an der Entwicklung und Bereitstellung eines neuen Firmen - IP Contact Center Modells. Das gemeinsam mit Aculab, einem führenden Anbieter von Hard- und Software für professionelle Kommunikationslösungen, entwickelte Modell gibt Benutzern verbesserte, noch nie da gewesene Möglichkeiten, die Anruf-Weiterleitung und Steuerung von externen Call-Center-Mitarbeitern zu optimieren bei gleichzeitiger Steigerung des Pro-Kontakt-Umsatzes.

Sowohl Amcat als auch Aculab, teilen die gleiche Perspektive wie IP Kontaktcenter sich heute und in Zukunft entwickeln. Die beiden Unternehmen verbindet eine einzigartige Synergie, denn die Software von Amcat verbessert sowohl das Media-Processing als auch die Anruf-Steuerung xpf ojl jolwgqbtb Dbymnv Ibqmtgc G GS Hxaflirft.

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The publisher indicated in each case (see company info by clicking on image/title or company info in the right-hand column) is solely responsible for the stories above, the event or job offer shown and for the image and audio material displayed. As a rule, the publisher is also the author of the texts and the attached image, audio and information material. The use of information published here is generally free of charge for personal information and editorial processing. Please clarify any copyright issues with the stated publisher before further use. In case of publication, please send a specimen copy to service@pressebox.de.