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ASC Technologies AG Seibelstraße 2 - 4 63768 Hösbach, Germany http://www.asc.de
Contact Ms Jennifer Eletr +49 611 7413158
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Effiziente Lösung zur Sprachanalyse auf den Voice Days 2008 in Wiesbaden

Transkriptionstechnologie des European Media Laboratory und Gesprächsmustererkennung von Living-e in Quality Monitoring Software von ASC integriert

(PresseBox) (Hösbach, )
ASC telecom AG, European Media Laboratory (EML) und Living-e präsentieren auf den Voice Days 2008 moderne Sprachanalyse-Technologien zur Verbesserung des Qualitätsmanagements in Contact Centern. Am ASC-Stand F 13 A haben Voice-Days-Besucher vom 15. bis 16. Oktober in den Wiesbadener Rhein-Main-Hallen Gelegenheit, eine Live-Demonstration der Quality Monitoring Software INSPIRATIONpro mit einheitlicher und durchgehender Integration der Ergebnisse von automatisierten Sprachanalysen zu sehen.

Die vorgestellte Lösung ist das Ergebnis langjähriger Forschungs- und Entwicklungsprojekte. ASC und seine Kooperationspartner EML und Living-e haben erstmals sämtliche Aspekte der automatisierten Sprach- und Textanalyse in ein einheitliches, einfach zu bedienendes Interface integriert. «Die letzten Jahre brachten eine Reihe
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The publisher indicated in each case (see company info by clicking on image/title or company info in the right-hand column) is solely responsible for the stories above, the event or job offer shown and for the image and audio material displayed. As a rule, the publisher is also the author of the texts and the attached image, audio and information material. The use of information published here is generally free of charge for personal information and editorial processing. Please clarify any copyright issues with the stated publisher before further use. In case of publication, please send a specimen copy to service@pressebox.de.