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Analysys Mason Bush House, North West Wing WC2B4P Aldwych,London https://www.analysysmason.com
Contact Ms Kate Brown +44 1223 460600
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Analysys Mason

Almost half of consumers with smartphones use instant or over-the-top messaging services and one in five use VoIP apps, reports Analysys Mason

Mobile handsets are evolving quickly and the way people use them is changing just as fast, according to Analysys Mason's latest consumer smartphone usage report

(PresseBox) (London, )
More than 45% of customers with a smartphone use some form of instant messaging (IM) or over-the-top (OTT) messaging app in addition to (and in some cases instead of) traditional text messaging (SMS), according to a new report examining consumer smartphone voice and messaging trends from Analysys Mason (www.analysysmason.com). In addition, 20% of consumers use a VoIP app, and 20% of those consumers use it more than traditional voice services.

The report, Consumer smartphone usage: voice and messaging trends, is the last of four in Analysys Mason's Consumer smartphone usage series. The reports are based on data derived from Arbitron
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