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Aepona Ltd Charles House, 1st Floor, 103-111 BT15 1 Belfast https://www.aepona.com
Contact Ms Emily Aitchison
AL
Aepona Ltd

Aepona Expands Solutions Portfolio With Call Centre Control Application

Leading Telecoms Applications Supplier releases solution that allows network operators to deliver next generation flexible, effective service to Call Centres

(PresseBox) (Belfast, )
Aepona, the leading supplier of Service Network products and solutions to telecoms operators worldwide, today announced its solution for next generation Call Centre Control, C3.

Call Centre Managers need to have the ability to react quickly to changes in call patterns. Disaster recovery, higher than expected response to marketing campaigns, staff shortages can all require immediate restructuring of call flows. The worst case scenario for the Call Centre manager is overload in one location with spare capacity availability in another, and no way to spread the load.

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The publisher indicated in each case (see company info by clicking on image/title or company info in the right-hand column) is solely responsible for the stories above, the event or job offer shown and for the image and audio material displayed. As a rule, the publisher is also the author of the texts and the attached image, audio and information material. The use of information published here is generally free of charge for personal information and editorial processing. Please clarify any copyright issues with the stated publisher before further use. In case of publication, please send a specimen copy to service@pressebox.de.