Contact
QR code for the current URL

Event ID: 50084

SDX AG Speicherstr. 1 60327 Frankfurt, Germany http://www.sdx-ag.de
Contact
Company logo of SDX AG
SDX AG

KI-Transformation im Kundenservice - jetzt anmelden!

 

Erfahren Sie im Webinar, wie unsere Lösung ...

- 100% Erreichbarkeit per E-Mail, Chat oder Voice sicherstellt,
- Anfragen vollautomatisch beantwortet (58% weniger Tickets),
- Nutzerprobleme interaktiv analysiert und löst, 
- Qualifiziert Tickets erstellt bzw. einen Agenten aktiviert (27% höhere Lösungsrate),
- Kunden-/User- und Mitarbeiter-Zufriedenheit im Service Desk verbessert,
... und dabei 20% Helpdesk-Kosten spart.

Mittwoch, 09. April 2025, 11:00-11:45 Uhr
Anmeldung 09.04.2025

Donnerstag, 08. Mai 2025, 11:00-11:45 Uhr
Anmeldung 08.05.2025

Agenda 

-  Herausforderungen im Kunden-/User-Support
-  GenAI-powered Service Desk: Ihre Vorteile
-  SDX-Lösung "Smart Support Assistant"
-  Hauptfunktionen & Features
-  Erweiterungs- und Integrationsszenarien
-  Demo 
-  Fazit und Ausblick

Zielgruppe

Help/Service Desk Manager, Customer Service Manager, IT-Verantwortliche und KI-Interessierte

Referent

Dr. Till Rebenich, CTO bei SDX

Contact

Sabine Schäfer ()

The publisher indicated in each case (see company info by clicking on image/title or company info in the right-hand column) is solely responsible for the stories above, the event or job offer shown and for the image and audio material displayed. As a rule, the publisher is also the author of the texts and the attached image, audio and information material. The use of information published here is generally free of charge for personal information and editorial processing. Please clarify any copyright issues with the stated publisher before further use. In case of publication, please send a specimen copy to service@pressebox.de.
Important note:

Systematic data storage as well as the use of even parts of this database are only permitted with the written consent of unn | UNITED NEWS NETWORK GmbH.

unn | UNITED NEWS NETWORK GmbH 2002–2026, All rights reserved

The publisher indicated in each case (see company info by clicking on image/title or company info in the right-hand column) is solely responsible for the stories above, the event or job offer shown and for the image and audio material displayed. As a rule, the publisher is also the author of the texts and the attached image, audio and information material. The use of information published here is generally free of charge for personal information and editorial processing. Please clarify any copyright issues with the stated publisher before further use. In case of publication, please send a specimen copy to service@pressebox.de.