Customer focus, innovation and family atmosphere at the brand’s core
The successes have not been totally unexpected. The owner-operated company has developed a corporate culture based on values. “The core of our entrepreneurial action is in the focus on our customers, our family-oriented corporate culture and the emphasis on innovation and success. The Lapp Group is active in around 140 countries with its own production and logistics facilities on four continents. We also facilitate constant close exchange with our customers around the world in a wide range of industries. We use our understanding of the requirements of both our customers and the markets specifically to develop solutions that accurately reflect the latest trends. As a result of this close collaboration, we can develop innovative solutions for our customers and their markets,” explained Dr Matthias Kirchherr, Chief Sales Officer (CSO) for EMEA and South America.
The Global Market Leader Index is yet more proof that Lapp sets standards here. The University of St. Gallen’s Henri B. Meier School of Entrepreneurs created the index in collaboration with the Akademie Deutscher Weltmarktführer (ADWM). Professor Christoph Müller is responsible for compiling the index. It started with a database with more than a thousand entries of potential global market leaders in Germany, Austria and Switzerland. These companies were then researched and selected in an elaborate process. The creators have committed to a scientifically sound and transparent selection process and the selection criteria have been made public. The criteria include requirements relating to company turnover (> €50 million), how much of the turnover comes from international sources (>50%) and sales being made on at least three continents.
Innovative and family friendly
Lapp’s success in the Global Market Leader Index is not the company’s first award of the year. In June, the company was included in the TOP 100 list of the most innovative SMEs. The list was based on scientific criteria and was compiled by Prof. Nikolaus Franke from the Institute for Entrepreneurship and Innovation of Vienna University of Economics and Business. Lapp excelled in all five assessment categories: “innovation-promoting top management”, “innovation climate”, “innovative processes and organisation”, “innovation marketing/outward orientation” and “innovation success”. U.I. Lapp GmbH also won the “Success Factor Family 2016” competition in June for its HR policy, which is oriented towards various life stages, and was thus named the most family-friendly company in Germany in the SME category.
Information on the global market leaders is available in German at: www.weltmarktfuehrerindex.de. The entire Global Market Leader Index and the accompanying report is available on our media partner WirtschaftsWoche’s portal (www.wiwo.de). Information on the other awards is available at:
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