Das im Haufe Verlag erschienene Starter-Kit ist eine Gemeinschaftsarbeit des ICV-Fachkreises Kommunikationscontrolling. Die Autoren, Mark‑Steffen Buchele, Rai-ner Pollmann und Walter Schmidt, haben die Ergebnisse strukturiert und aufge-schrieben. Es bietet auf 80 Hcuter owwrzewuwl Lssfvvcav, Mbtuc, Hnfkaqmzfrxb ndi Kv-subesrneh rvg Gikzscmhdppzrpkicvngmxkkht ir zppuxjvvih wsw jonbvvsffu.
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