Daimler is one of the world's leading vehicle manufacturers. Robust and powerful BPM solutions are critical to its ongoing success. "To truly enable our vision of Agile Change Management, we needed a BPM suite that would support not only agile process design, but also agile process execution," said Jürgen Scharpf, Project Manager Agile Change Management at Daimler.
For agile process design, the chosen solution had to bring business and IT specialists together in one tool and enable them to make real-time changes for immediate process governance and improvement. For agile process execution, Daimler wanted to consolidate the many variants of its change management process into one master schema to optimize reuse of process resources.
"We needed a solution that would assemble the optimal change request process for any given situation and also adapt the process path whenever deliberate or unexpected changes asked for it," said Jürgen Scharpf. "LS/ABPM is capable of delivering both these key aspects of our agility vision."
Whitestein Technologies' LS/ABPM suite puts Daimler's vision into practice with goal-oriented business process modeling and execution. "Speed and flexibility are necessary for agile process management, but not sufficient," said Stefan Brantschen, Senior VP Advanced Technologies at Whitestein. "Goal-oriented processes are the key to the design-time and run-time agility dreamed of in many BPM projects."
LS/ABPM's goal-oriented modeling notation lets users describe a process in terms of the stable business goals it is meant to achieve. These intuitive models are ideal for cross-functional team collaboration. Goal-oriented models are also more versatile in execution, as they prescribe the results and action alternatives, but not the final flow of a process. Instead, LS/ABPM's smart engine identifies the relevant process goals and executes those plans that optimize goal fulfillment under the prevailing conditions. This results in a highly agile, situation-specific process that can incorporate any changes at any time and thus proactively avoids inefficiencies and failures.
"Daimler has reinforced its status as a leader in process management with its Agile Change Management initiative," said Stefan Brantschen. "We are proud that LS/ABPM will enable them to count on better business user involvement and a unique self-adaptive system for unprecedented process agility."