With approximately 22,700 employees globally and 20,800 thereof in Germany, Fraport AG is one of the leading airport management companies in the business. It manages Frankfurt International Airport, one of the most important air transportation hubs in the world, generating revenue of €2.37 billion in 2011.
For several years, Fraport employees have been able to submit ideas through their corporate intranet built on SAP NetWeaver Portal. Employees from related holding companies and subsidiaries however, did not have access to this portal. The challenge was to provide these employees with the ability to generate ideas and submit them from home. A different process was required for idea submission.
Fraport decided to implement SAP Interactive Forms software by Adobe in target Idea Management. All employees, including those from related holding companies and subsidiaries, can now access an Adobe interactive form in the Fraport portal which they can use to submit their ideas over the Internet. Submitters are identified through characteristics (such as name, personnel number, e-mail address) specified during idea creation. Actual situation, objective, and solution are entered in text blocks. Any number of digital attachments can be added to the form. A draft can be saved at any time in the process. When a submitter is ready, he or she hits the "Send" button. The form is then sent to the idea manager responsible, who can then upload the form directly into the target idea database without any additional manual step required.
If the information provided in the form does not uniquely identify a submitter, the idea manager can choose from a list of proposed candidates. The idea is stored with the information from the form and processed through workflow. The Adobe form is stored as an attachment for the idea.
"With this solution, we can not only accept ideas from employees of our holding companies or subsidiaries; but we also see our own employees using the process to submit ideas from home," says Mario A. Bach, head of corporate idea management at Fraport.
For several years, Fraport employees have been able to submit ideas through their corporate intranet built on SAP NetWeaver Portal. Employees from related holding companies and subsidiaries however, did not have access to this portal. The challenge was to provide these employees with the ability to generate ideas and submit them from home. A different process was required for idea submission.
Fraport decided to implement SAP Interactive Forms software by Adobe in target Idea Management. All employees, including those from related holding companies and subsidiaries, can now access an Adobe interactive form in the Fraport portal which they can use to submit their ideas over the Internet. Submitters are identified through characteristics (such as name, personnel number, e-mail address) specified during idea creation. Actual situation, objective, and solution are entered in text blocks. Any number of digital attachments can be added to the form. A draft can be saved at any time in the process. When a submitter is ready, he or she hits the "Send" button. The form is then sent to the idea manager responsible, who can then upload the form directly into the target idea database without any additional manual step required.
If the information provided in the form does not uniquely identify a submitter, the idea manager can choose from a list of proposed candidates. The idea is stored with the information from the form and processed through workflow. The Adobe form is stored as an attachment for the idea.
"With this solution, we can not only accept ideas from employees of our holding companies or subsidiaries; but we also see our own employees using the process to submit ideas from home," says Mario A. Bach, head of corporate idea management at Fraport.
