Software AG, a global leader in business infrastructure software, has announced that it has recently signed a fiveyear agreement with Saudi Telecom Company (STC), which will enable the leading Saudi telecom provider to use Software AG's webMethods product suite in developing advanced applications, improving business processes and optimizing the strategic advantages of STC's technology investments. Specifically, Software AG will provide maintenance and support services focusing on Customer Relationship Management (CRM) and billing systems, which will ultimately benefit STC's more than 20 million subscribers through more efficient and superior valueadded customer support facilities.
Saudi Telecom operates in an industry that demands highly complex, customer specific solutions quickly and has been partnering with Software AG since 2003 in developing an IT infrastructure that focuses on helping STC enhance its relationship with a growing customer base.
Marco Gerazounis, Senior Vice President, Software AG, Middle East, said: "Software AG has been providing technology support services to STC since 2003 and this new fiveyear agreement reaffirms our vital contributions in consolidating STC's position as a leading telecommunications provider. STC relies on us to link their CRM and billing systems, which is a critical requirement for a telecom operator."
The new agreement with STC has been part of a continuing expansion program by Software AG in key markets across the Middle-East. The company has recently won contracts with prominent customers for various Software AG technology solutions including SAP ePayroll B2B integration. Software AG also supports customers in modernizing their mainframe environments and legacy systems.
"We are delighted to be extending our partnership with Saudi Telecom and this sends a clear message about Software AG's strengths and our firm commitment to this region", said David Broadbent, Chief Operating Officer Region East and member of Software AG's Executive Board. "Software AG has seen positive revenue performance in Saudi Arabia throughout 2009 and an openness to innovation shown by companies such as Saudi Telecom."
Saudi Telecom operates in an industry that demands highly complex, customer specific solutions quickly and has been partnering with Software AG since 2003 in developing an IT infrastructure that focuses on helping STC enhance its relationship with a growing customer base.
Marco Gerazounis, Senior Vice President, Software AG, Middle East, said: "Software AG has been providing technology support services to STC since 2003 and this new fiveyear agreement reaffirms our vital contributions in consolidating STC's position as a leading telecommunications provider. STC relies on us to link their CRM and billing systems, which is a critical requirement for a telecom operator."
The new agreement with STC has been part of a continuing expansion program by Software AG in key markets across the Middle-East. The company has recently won contracts with prominent customers for various Software AG technology solutions including SAP ePayroll B2B integration. Software AG also supports customers in modernizing their mainframe environments and legacy systems.
"We are delighted to be extending our partnership with Saudi Telecom and this sends a clear message about Software AG's strengths and our firm commitment to this region", said David Broadbent, Chief Operating Officer Region East and member of Software AG's Executive Board. "Software AG has seen positive revenue performance in Saudi Arabia throughout 2009 and an openness to innovation shown by companies such as Saudi Telecom."
