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QRP Management Methods International GmbH Auf dem Rothenberg 10-12 50677 Köln, Germany http://www.qrp.de
Contact Ms Grit Rother +49 221 165395013
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QRP Management Methods International GmbH

Neue Version der IT-Servicemanagementmethode ITIL® 4

(PresseBox) (Köln, )
ITIL® steht für IT Infrastructure Library. Bisher gab es ITIL® V3, nun wird auch bei der QRP die neue Version ITIL® 4 geschult.

In aller Kürze. Was hat sich geändert? Die erste Version war technikorientiert, die zweite Version war aufgabenorientiert, die dritte was serviceorientiert und die aktuelle Version 4 ist wertschöpfungsorientiert. Neue Themen sind z.B. "Service-Value-System" und " Service-Value-Chain".

Seminare dazu finden in unseren Räumen in der Kölner Altstadt statt oder beim Kunden vor Ort.

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The publisher indicated in each case (see company info by clicking on image/title or company info in the right-hand column) is solely responsible for the stories above, the event or job offer shown and for the image and audio material displayed. As a rule, the publisher is also the author of the texts and the attached image, audio and information material. The use of information published here is generally free of charge for personal information and editorial processing. Please clarify any copyright issues with the stated publisher before further use. In case of publication, please send a specimen copy to service@pressebox.de.